Section 1 - About Ameego & Navigation

Let’s start with a quick rundown of Ameego Manager.

Navigation: Dashboard, Overview

Goal: To better your understanding on how to navigate Ameego Manager and Ameego Anyware

• Ameego Online Software: If you have access to the internet you have access to Ameego! You can log in from any desktop or mobile device. Basically, you could be on a beach in Mexico and check in to see how your restaurant is doing, write a schedule, or adjust sales forecasts.

• Login credentials: Your Ameego login credentials will consist of a Username (usually your first name plus your last name initial), Password (usually ameego for a first time login) and your location Client ID (everyone at your location will have the same Ameego Client ID). Your Ameego Client Success representative will have provided you with these credentials. If you have not received them yet, please reach out to them or email us at [e-mail].

• Login: To log in to Ameego simply open a web browser (Ameego works best with Google Chrome) and go to login.myameego.com or use the login button on our website www.myameego.com. 

Enter your Username, Password and Client ID on the login page. If this is your first time logging in, you will be prompted to change your password once you have successfully logged in. Remember your new password for your next login!

Ameego Manager 

When you first log in you will be taken to the Ameego Manager Dashboard. There are four main tabs on the top and each one will take you to a different section of Ameego Manager: Dashboard, People, Scheduling, and Intel. Each of these tabs will display related sub sections that we will explain in this setup guide. At any point click the Ameego logo in the top left corner of the screen to get back to the Ameego Manager Dashboard. 

Dashboard, Metrics, Daily Overview: The default Metrics tab of the dashboard is designed to get your managers in and out in 60 seconds. In that minute they’ll be able to see things like their projected sales and labour for the day, the week to date sales and labour, the weather forecast for the next three days and who’s is projected to be in overtime by the end of the week. Be sure to review this screen and familiarize yourself with it as the information here will keep your team in the know about your restaurant's daily operations.

An Ameego best practice is to have your managers log in to their Ameego dashboard daily before their shift. The information there will help them make better business decisions for the restaurant and increase consistency.

The dashboard has several sub sections (tabs) available. Here is a quick overview of the sub tabs:

1. Schedule: This tab will show you todays schedule of all published shifts. You can also navigate to any other date by clicking on the date picker. 
2. Team Requests: This is were you will find your team members requests for book offs, availability and shift swaps. You can view the details of each request and approve or deny them. 
3. Calendar: This tab will give you a calendar view of your team members book off requests, birthdays, work anniversaries and any events that you have added in Ameego. 
4. Timesheets: Once you start publishing schedules, you can choose to print a timesheet. This is a summary of all of your published shifts for the day with sign in/out sections if you wish to utilize them.

Login menu 

Click your name at the top right corner of any screen in Ameego Manager to see a sub menu of options. Below is a description of those options.

• • Ameego Anyware: Click ‘Ameego Anyware’ from this sub menu. This is the staff side of Ameego and is the only part of Ameego that a 'Regular Employee' (permission level) can access. Your staff can see their upcoming shifts, use the shift shop, submit an availability changes, request time off, and contact other staff through Ameego messenger. Make sure you familiarize yourself with this side of Ameego!
  • Time Clock: Click on this to display the Ameego Time Clock if applicable on your platform. The Ameego Time Clock is an optional module and may or may not be present in your login menu. 
  • Knowledge base: This is where you can access all the Ameego knowledge base articles & guides, FAQ's and information on newly added features in Ameego in the 'What's New' section.
  • Ameego Academy: Click here to access our step by step training videos. These videos are structured the same as this setup guide and is great alternative to learn how to use Ameego.
  • App Notification Settings: If you have logged into the Ameego App at least once, you can click here to control which departments notifications you would like to receive on the app in terms of shift drops, book off request or availability requests. 
  • Open a support ticket: Here’s where to go if you need help! Click here to open a separate tab in your web browser. You’ll simply enter the required information, submit a support ticket to our team, and we'll get right back to you. Hours of response are Monday to Friday 8:00 am. to 5:00 pm. Eastern Time.
  • Settings: This is how you will access your locations global platform settings. We will discuss these in detail in the next section of the setup guide.
  • Ameego Manager: If you have ported over to Ameego Anyware, your first login menu option is now Ameego Manager. Give that a click so we go back to Ameego Manager!

Ameego Resource Centre

Do you have questions about Ameego and want to learn more? The Ameego Resource Centre contains knowledge base articles, contact & support information, step-by-step instructional videos and guides to help you get more familiar with the platform.

The Ameego resource centre can be accessed by clicking on the blue question mark at the lower right side of any page in Ameego Manager.

We will display any new additions with as red circle on the resource centre icon, indicating the number of new notices for you to review! Keep your eye on the Resource Centre icon for future announcements and platform updates.

Next up, your Global Settings!  

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